Shipments and returns

Most shipping is from Durham, North Carolina.

Orders are usually filled within two business days.

Most US domestic orders are shipped by Priority postal mail. Delivery usually takes 3-4 business days. Some items are custom made to order and may take 5-10 days to arrive.

Orders shipped outside the United States are usually shipped by Global Priority postal mail. All international shipments are subject to the customs regulations of that country. In some cases, duties (customs taxes) may be charged by the destination country. Delivery usually takes 2-3 weeks. For unknown reasons, orders to Canada, our closest neighbor frequently take the longest time.

All returns must be approved by our Customer Service department. Please contact us if you would like to return or exchange and item or if an item was damaged in shipping.

Kilts, other tartan items, and some accessories ship from Scotland.

Please allow up to 6 weeks for these items.